“Login” Screen
The “Login” screen is used to access the StitchOne system. To sign in, you must enter Tenant, Username, and Password.
1) Change language
In the top-right corner there is a language dropdown (for example “Bulgarian”).
- Select the desired language from the list.
- The interface switches to the selected language.
2) Login fields
The form contains three required fields (marked with *):
2.1) Tenant*
The “Tenant” field defines which organization/company your account belongs to.
- Enter the tenant code/name provided by your administrator.
2.2) Username*
The “Username” field is your user identifier.
- Enter your username (e.g.
admin).
2.3) Password*
The “Password” field contains your account password.
- Enter your password.
- Characters are hidden (shown as dots).
3) Sign in
- Fill in Tenant, Username, and Password.
- Click “Login”.
Note: if the “Login” button is disabled, one or more required fields are missing or invalid.
4) Forgot password
The “Forgot password” link is used to request a password reset.
- Click “Forgot password”.
- Enter your email address.
- Confirm sending.
If the email is recognized by the system, you will receive instructions to reset your password.
5) Tenant registration
The “Tenant registration” link is used to register a new tenant in the system.
- Click “Tenant registration”.
- Fill in the required data in the form.
- Confirm the registration.
After successful registration, an invitation/instructions are typically sent to the provided email address.
6) Common issues
- Incorrect login details: check Tenant, Username, and Password (including letter case).
- “Login” button is disabled: a required field is missing.
- You don’t have tenant details: contact your administrator to get the correct tenant code/name.
