Two-Factor Authentication (2FA)

The “Two-Factor Authentication” screen appears after you enter correct login credentials, when 2FA is enabled for your account.

The system sends a 6-digit code to your email address and requires you to enter it to complete the login.

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1) Form field

Verification code*

Enter the received 6-digit code.

• The field is required (marked with *).
• Accepts digits only.
• Length: exactly 6 digits.

A hint “Enter code” is shown under the field.

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2) Buttons

Cancel

• Closes the dialog and stops the login process.

Confirm

• Becomes active when the code is valid (6 digits).
• Confirms the code and completes the login.

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3) Steps for successful confirmation

1. Check your email for a message containing a 6-digit code.
2. Enter the code in “Verification code”.
3. Click “Confirm”.

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4) Common issues

• “Confirm” button is disabled: the code is missing or not 6 digits.
• Invalid code: the code is incorrect or has expired (if time-limited).
• You don’t receive the email: check your Spam/Junk folder and verify that your email address is correct in your profile.
• Too many attempts: after multiple incorrect attempts, the system may temporarily limit attempts (depending on security settings).